Allocean Edibles Private Ltd (“Company”, “we”, “our”, “us”), operating under the brand name FiskeFresh – Exotic Fish Market, is committed to safeguarding your privacy and protecting your personal data when you use our website www.fiskefresh.in (“Website”).

This Privacy Policy describes how we collect, use, share, and protect your information.

We collect the following types of data when you interact with our Website or place an order:

A. Personal Information:

• Full name

• Delivery address

• Email address

• Mobile number

• Payment details (processed securely through third-party gateways)

• IP address

• Browser type and version

• Device type

• Cookies and usage data

We use the information for the following purposes:

• To process and deliver your orders

• To send order confirmations and delivery updates

• To respond to inquiries and customer service requests

• To improve our website and service quality

• To comply with legal obligations

We do not sell or rent your personal data. We may share it with:

• Logistics partners, to fulfill deliveries

• Payment gateways, to process your transactions securely

• IT and analytics providers, for performance improvement

• Government authorities, if legally required

All third-party partners are bound by confidentiality and data protection clauses.

We retain your data only as long as necessary:

• For order history, billing, and compliance (up to 5 years)

• For marketing preferences (until you opt-out)

We implement appropriate technical and organizational safeguards to protect your personal data, including SSL encryption and secure storage. However, no online system is completely immune to risks, and you share data at your own risk.

Our Website uses cookies for:

• Session management

• Website traffic analysis

• Personalizing your experience

You can disable cookies in your browser settings, though this may impact certain functionalities.

You have the right to:

• Access your personal data

• Request corrections

• Withdraw consent (for marketing)

• Request data deletion (subject to legal limitations)

For any such request, please contact order@fiskefresh.in

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

We reserve the right to update this policy at any time. Changes will be posted on this page with a revised effective date.

If you have any questions about these Terms, please contact:
Email: order@fiskefresh.in
Address:
Allocean Edibles Private Ltd
Shop 4, Oasis Co-Op Housing Society
Yagnik Nagar, Amboli, Andheri (West)
Mumbai – 400058, Maharashtra, India

By placing an order with FiskeFresh, you acknowledge that you have read, understood, and agreed to the terms set forth in this Shipping Policy.